Everything you ever wanted to know about patient experience

From patients and caregivers to healthcare professionals and influencers, listen to what the whole world has to say using our multilingual AI technology

Trusted by leading pharmaceutical companies:

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Our approach

Patients and caregivers provide direct insights into their experiences and expectations while talking to each other or to doctors on social networks, forums, telehealth platforms. Our AI transforms millions of real patient stories, from all kinds of sources and in nearly any language, into structured knowledge. From the Americas to APAC, from Europe to Africa, we bring you actionable insights and the reality check of patient experience in each country to ensure your optimal strategy there. We trust in Patient Voice revolutionising the approach to Real World Data in Web 2.0 era.

We have created a technology capable of analysing millions of messages from open sources.
It is able to “understand” complex and unstructured texts from patient language, articles, clinical trial materials, or news.
From the Americas to APAC, from Europe to Africa, we bring you insights on the healthcare system and cultural background
of each country to make sure that
you act “as a local” there.

Solutions

We help our partners deeper understand patients' unmet needs, identify most promising collaborators, successfully enter new markets, navigate patients to diagnostics or to clinical trials

We help our customers better understand patients' unmet needs, detect potential
collaborators,
enter new markets, detect and navigate undiagnosed patients.

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Patient journey analysis

All aspects of patient journey: from diagnostics and treatment to unmet needs, burden and quality of life

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Product differentiation

Deep market analysis of existing treatments through the eyes of patients, caregivers or healthcare professionals

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Stakeholder mapping

“Smart” mapping of key stakeholders and influencers: from healthcare professionals to blogging patients

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Patient segmentation

Careful selection of the right audience based on a variety of features

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Profiling

Meaningful profiles of patients, caregivers, HCPs for the best engagement

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Language
samples

Bridging the gaps between professional knowledge and how patients really feel about their condition

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Early detection

Full-scale Web screening for the detection of undiagnosed patients based on their symptoms and case history

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Recruitment to clinical trials

Recruitment of patients to clinical trials based on the deep AI search and double-stage selection

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Engagement and education

Making actionable insights act. Campaigns, trainings, patient support activities

oncology
neurology
nephrology
lysosomal storage diseases
cardiology
oncology
neurology
lysosomal storage diseases
immunology and allergy
infectious diseases
cardiology
hematology
autoimmune diseases
nephrology
respiratory diseases
endocrinology
ophthalmology
dermatology
gastroenterology and hepatology
psychiatry and mental health
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*Compliance and data privacy

Foundations of ensuring compliance and data privacy for our solutions

Learn more about it

Independent research

In December 2022 we completed a study “Unmet needs of breast cancer patients in the USA” focusing on unmet needs of breast cancer patients in the USA. The report, which is the first of a kind fully based on Patient Voice, covers 70+ subtopics raised by patients, e.g. unmet needs, Quality of Life, diagnostics, barriers to treatment, choice drivers and many others.

Semantic Hub is also an independent researcher. In December 2022, we completed a study “Unmet needs of breast cancer patients in the USA”. The report, which is the first of a kind fully based on Patient Voice, covers 70+ subtopics raised by thousands of patients and caregivers, related to diagnostic journey, treatment outcomes and burdens, emotions, routine life and many others.

The study is available for purchase.

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Global yet local

Our focus is on rare and other challenging patient segments.

50+

countries in
our portfolio

20+

top-tier global market
players as our customers

80+

diseases covered
in successfully
completed projects

40+

languages analysed.
Any language can be
added upon request

250+

aggregate years of
experience in NLP, AI,
Decision Support Systems

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Contact us

To see how we can help

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